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New Mexico Internet Access |
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Some of our users are receiving email that pretends to come from secur@nmia.com. The subject of the email is " Mail server report." and the first paragraph states that our "firewall determined the e-mails containing worm copies are being sent from your computer." This IS A VIRUS. Do not open this email or its attachment. Just delete it.
Mail from NMIA will always come from help@nmia.com or accounts@nmia.com and will not include attachments. As always, it is unwise to open any email attachment unless you know the sender and are expecting an attachment from them. We STRONGLY recommend, as we always have, users run their own virus scanning software and be sure it is up to date.
Some of our users have received misleading email messages indicating that their email account will be closed or suspended. These messages also try to entice you to open an attachment to provide "more info." If you receive a message like this, do not open the attachment. It is very likely that it came from a third party. i.e. Not from NMIA and or from your computer. Mail from NMIA will always come from help@nmia.com or accounts@nmia.com and will not include attachments. As always, it is unwise to open any email attachment unless you know the sender and are expecting an attachment from them. We STRONGLY recommend, as we always have, users run their own virus scanning software and be sure it is up to date. We have included a sample of what these messages look like below:Subject: *WARNING* Your Email Account Will Be ClosedWe regret to inform you that your account has been suspended due to the violation of our site policy, more info is attached.
Some of our users have received misleading email messages indicating that their computer has been used to send out spam. These messages also try to entice you to open an attachment to "keep your computer safe."
If you receive a message like this, do not open the attachment. It is very likely that it came from a third party. i.e. Not from NMIA and or from your computer. Mail from NMIA will always come from help@nmia.com or accounts@nmia.com and will not include attachments. As always, it is unwise to open any email attachment unless you know the sender and are expecting an attachment from them. We STRONGLY recommend, as we always have, users run their own virus scanning software and be sure it is up to date.
We have included a sample of what these messages look like below:
Dear user yourusername@nmia.com,
Your email account has been used to send a huge amount of spam during this week.
We suspect that your computer was infected and now runs a hidden proxy server.
Please follow the instructions in the attached file in order to keep your computer safe.
Best regards,
The nmia.com support team.
Some of our users have received misleading email messages indicating that they are infected with a virus or are late in payment. These messages also suggest that the account will be closed if action is not taken within 24 hours.
If you receive a message like this, it is very likely that it came from a third party. i.e. Not from NMIA and or from your computer. The third party is likely someone with whom you have had email contact at some time in the past.
As always, it is unwise to open any email attachment unless you know the sender and are expecting an attachment from them. We STRONGLY recommend, as we always have, users run their own virus scanning software and be sure it is up to date.
We have included some samples of what these messages look like below:
Virus Alert
To:
From: nmia.com's Internet Virus Department
We have detected a possible computer virus on your computer, You must open the details of the report within 24 hours our we will be forced to shut down your Internet service. Please Click Below Then Press "open" To View The Report If you do not open this report in 24 hours we will suspend your Internet service If nothing appears on your virus report please dis-regard this message
Internet Billing Notice
Please press "open" and read the attached Billing Notice.
Note if you do not read this within 24 hours we at nmia.com regret we will have to terminate Internet service.
Genuine billing notices from us will ask only that you call us at (505) 247-0888 or email help@nmia.com or accounts@nmia.com
Please contact us if you receive an email message like the above, or if you have any questions.